OK. So I never finished my post from my trip to Oklahoma in July. Well, basically, it took me 2 days to get home. It was a mess and it was a long and exhausting trip. I don't really remember the details now. The part I do rememebr is that I won't fly with United again. At one point we were waiting to land in Denver and were circling for about 45 minutes because of weather. Then we headed to some other city in Colorado to land for fuel. When we landed we found out that all ground personnel at that airport had gone inside due to lightning. So we sat in the plane for about an hour. I should mention that United does not like to feed their customers. Even after being in the plane for over 4 hours the flight attendant (who had been rude since the beginning of the flight) still refused to give out snacks. She finally started ahnded some out saying they were only for the kids. I guess she had 1 too many complaints because she gave them to a few adults. 
Chris and his platoon
At this point it was way past time for anybodys connecting flights in Denver. We unloaded the plane, many people complained. There were no more flights going out of that airport that evening, from ANY other airlines. The airline wasn't going to pay for any flight changes or for hotel accomodations for the night. Needless to say there were very many UPSET people. After much complaining United BUSSED about 100 people up to the Denver Airport (1 1/2 hour drive). By the time we got there apparently United got their act together and agreed to pay for hotel accomodations, 1 free meal and a shuttle to the hotel. And they made arrangements for our outgoing flight. It was nice to be compensated, but in my opinion it didn't make up for their rudeness and the many inconveniences they caused so many people.
with Captain Perry
The whole story is actually worse than it sounds. I sugar-coated it. =) Like I said before, though, I will never fly United again. 90% of their staff was extremely rude. Before, during and after the incident.
I love this guy!!!
4 comments:
I had the same issues with United. Complained and got a voucher for $300.00.
Ya, but this was in July. You really think they'll still compensate me almost 3 months later?
And that's why I'm flying with Delta! :)
They should.That's crap you went through that. It doesn't hurt to try.
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